follow us

Sydney's most reliable removal company

 

email: info@e-van.com.au

phone: 0450 698 088

Call now for a free quote!

 

terms and conditions

E-van is a budget removal company. If you need an insurance for your handling and transportation, you will need to take an insurance policy out separately.

E-van does take the utmost in care of your furniture and wraps everything up in blankets for you. 99% of the time nothing will occur but accidents can happen and e-van does not accept any liability for your furniture or your home.

Public holiday and Sunday surcharges are applicable.

 

Base-to-Base

Over the years we have witnessed companies charging from the moment their vehicle leaves its depot with an empty tank of fuel in peak hour traffic charging the customer from its base and back to its base (known as base to base rate). On arrival if there are stairs involved and not disclosed then the total hourly rate increases between 10%-30% of the original quoted hourly rate depending upon which level. After completion the vehicle which has been given only 1 job for the day returns back to base taking the longer more congested route home all at the cost of the customer.

 

Cancellation

If you need to cancel or re-schedule your booking, you need to do so at least 48 hours prior to your booking time, otherwise e-van will keep your deposit as a cancellation / re-schedule fee.

 

Payment

e-van accepts Master Card, Visa Card and cash payments.

 

Point - to - Point Tariff

Our point - to - point service starts from the moment our vehicle arrives at your pick-up address and ends the moment you have signed our e-van job form at the destination address (no base-to-base charge)

 

Insurance

For details on insurance, please visit the Australian Furniture Removalist Association website.